Return & Exchange Policy

At WEARAKU, we want you to love what you wear. If something isn’t quite right, we’re here to help.

Returns

Return Window: Any item can’t be returned after sales. Please confirm the order before proceeding further. Only defective items can be returned or exchanged.
Non-Returnable Items: Sales or promotional items can’t be returned.

Need a different size, color, or style? We offer free exchanges within the same 5-day window accompanied by an original sales receipt and original wearaku packaging.
Exchanges are processed as soon as we receive your original item back in approved condition.
Merchandise can only be exchanged if it is not used, altered, washed or damaged and must have its all-original tags on.
In case of a mark-down in price due to a sales promotion, customers are only eligible to make an exchange against the new, marked down price.
Used/misused items will not be eligible for exchange.
You can only make a claim of damaged merchandise within 3 days of purchase. If bought online, damaged merchandise must be reported within 3 days of delivery.
Claims and exchanges may take up to 3 weeks to be processed.
No exchange can be made during sales / promotion periods.
Products on promotion are not eligible for exchange.
All accessories are not exchangeable.
Request an exchange by emailing us at info@wearaku.ca or visiting our Returns Center (www.wearaku.store) or you can call us @ +92 346 3965900 between 10am to 6pm, Monday to Friday.

We’re here for you! If you have any questions about sizing, quality, or the exchange process, our team will be happy to assist.

📧 Customer Support: info@wearaku.ca
📞 Business Hours: Monday – Friday, 10 AM – 6 PM (PKT Time)